Privacy Policy
Last Updated: January 28, 2026
1. Information We Collect
BarkScan collects information to provide and improve our internet intelligence services. We collect:
- Account information (name, email, company) when you register
- Payment information processed securely through our payment providers
- Usage data including API requests, search queries, and feature usage
- Technical information such as IP addresses, browser type, and device information
- Communications when you contact our support team
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process your transactions and send service-related communications
- Respond to your requests and support inquiries
- Monitor and analyze usage patterns to enhance user experience
- Detect, prevent, and address technical issues and security threats
- Comply with legal obligations and enforce our terms of service
3. Information Sharing
We do not sell your personal information. We may share information in limited circumstances:
- Service Providers: We use trusted third-party services for hosting, analytics, and payment processing
- Legal Requirements: We may disclose information when required by law or to protect our rights
- Business Transfers: In the event of a merger or acquisition, user information may be transferred
- With Your Consent: We may share information for other purposes with your explicit permission
4. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. When you delete your account, we will delete or anonymize your personal information within 90 days, except where retention is required by law or for legitimate business purposes such as fraud prevention.
5. Security
We implement industry-standard security measures to protect your information, including:
- Encryption of data in transit (TLS) and at rest
- Regular security audits and penetration testing
- Access controls and authentication mechanisms
- Secure infrastructure with monitoring and logging
However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but continuously work to protect your data.
6. Cookies and Tracking
We use cookies and similar technologies to:
- Maintain your session and remember your preferences
- Analyze site traffic and user behavior
- Improve our services and personalize content
You can control cookies through your browser settings. Disabling cookies may affect some functionality of our services.
7. Your Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of your personal information
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Receive your data in a portable format
- Objection: Object to certain processing of your information
To exercise these rights, contact us at [email protected]
8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy and applicable data protection laws.
9. Children's Privacy
Our services are not intended for users under 18 years of age. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information.
10. Changes to This Policy
We may update this privacy policy periodically. We will notify you of material changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have questions about this privacy policy or our data practices, please contact us:
Email: [email protected]
For data protection inquiries in the EU, you may also contact your local data protection authority.